indojawa Privacy Policy
This page describes what data we collect when you use indojawa and how we keep that information protected across our platform. We operate a gaming and sportsbook service available where local law permits, serving users through mobile apps and web browsers. When you create an account with indojawa, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, join a live blackjack table, or spin a slot game, we collect and process data to run your account, verify your identity, and comply with applicable regulations.
Our data handling follows a data-conscious approach. We collect only what we need—your email, phone number, and identity documents for Know Your Customer (KYC) verification—and we do not share that information with third parties except where legal obligation requires. Your account balance, betting history, and withdrawal requests are stored on our secure servers and are accessible only to you and our support team when needed. We use industry-standard encryption and security practices to protect your login credentials and payment information.
Your privacy matters to us. This policy explains what we collect, how we use it, who may access it, and what rights you have over your data. If you have questions about our privacy practices, our support team is available via the in-app help menu, live chat, or email.
Data We Collect on indojawa
We collect several categories of data when you use indojawa. Account creation data includes your email address, password, phone number, and IP address at registration. Identity verification data includes a photo of your ID document and a recent selfie, which we use to confirm your identity and comply with KYC regulations. Financial data includes records of your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, along with your withdrawal requests and your registered bank account or e-wallet information.
Activity data tracks your gameplay and betting—every bet you place on Liga 1 or Piala AFF, every hand of blackjack or roulette you join, every slot spin you make. We record the date, time, stake amount, and outcome of each activity. Device and connection data includes information about your phone (Android or iOS), your mobile carrier, and your internet connection type. This helps us optimize our platform for your device and diagnose technical issues. Communications data includes messages you send to our support team and our responses, as well as any promotional emails you receive.
How We Use Your Data on indojawa
We use the data we collect for the following purposes. Account operation: We use your email, phone number, and password to authenticate you when you log in on your Android phone or iOS browser. Your identity documents are used to verify that you are a real person and to comply with KYC regulations. Payment processing: We use your financial data—bank account details, e-wallet information—to process your deposits and withdrawals. Your deposit confirmation shows that funds have arrived in your indojawa wallet; your withdrawal records confirm that money has been sent to your registered payment method.
Gameplay and account management: We track your activity to calculate your account balance, settle bets, credit wins, and respond to your withdrawal requests. Our support team uses your activity history to investigate disputes or suspected fraud. Legal compliance: We may be required by law to share certain information with government agencies, financial regulators, or law enforcement. We comply with such requests as legally mandated. Service improvement: We analyze aggregate data (not individual player information) to improve our platform's performance, stability, and user experience.
Data Storage and Third Parties on indojawa
Our servers are located outside Indonesia. Your data is stored in encrypted form on these servers. We use industry-standard security practices—SSL/TLS encryption for data in transit, encryption at rest for stored data—to prevent unauthorized access. Our team members access your data only when necessary for account management, support, or fraud prevention.
We may share your data with third parties in limited situations. Payment processors: When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank like online payment, e-wallet, mobile banking, or local payment, your payment app or bank receives transaction details. These are handled by their own privacy policies. Hosting providers: Our servers are hosted by third-party infrastructure providers, who store your data but do not access it for any purpose other than maintaining the servers. Legal compliance: We may disclose data to law enforcement, financial authorities, or courts if legally required.
Your rights on indojawa
- You can access, correct, or delete your account data by contacting our support team.
- You can request a copy of all data we hold about you.
- You can request that we stop using your data for non-essential purposes (e.g., marketing emails).
- You can close your account, which disables login but preserves records for legal compliance.
Cookies and Tracking on indojawa
Our platform uses cookies and session tokens to keep you logged in across page refreshes and to remember your preferences (language, notification settings). These are stored on your phone's browser. We use analytics cookies to understand how users interact with indojawa—which games are popular, where players spend the most time, what devices are most common—but this data is anonymized and never linked to individual identities.
You can disable cookies in your browser settings, but this may prevent our platform from functioning correctly. Session timeout will automatically log you out after inactivity for security; you can manually log out at any time. Clearing your browser cache will delete stored cookies and will require you to log in again on next visit.
Our Privacy Commitments on indojawa
We are committed to protecting your privacy while operating indojawa. We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your betting history or account balance to build profiles for targeted advertising. We do not share your identity information with other players or the public. Your data remains confidential and is accessed only by authorized indojawa team members or by third parties as legally required.
Our platform is available only where local law permits. Users are responsible for verifying that they can legally access indojawa in their jurisdiction. If you believe your privacy rights have been violated or if you have concerns about how we handle your data, contact our support team via the in-app help menu, live chat, or email. We take privacy complaints seriously and aim to resolve them transparently and within business hours.
This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify users of material changes via email or in-app message. Your continued use of indojawa after such changes indicates your acceptance of the updated policy. If you do not agree with our privacy practices, you can close your account at any time.